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As Singapore’s national performing arts centre and one of the busiest arts centres in the world, we welcome passionate individuals who are keen to contribute to the arts industry. People are our greatest asset and we embrace continuous learning and self-improvement. Above all, everyone matters at Esplanade.
Take a closer look at what we do at Esplanade
As an adopter of the Tripartite Standards set out by TAFEP, Esplanade believes in creating a fair and progressive workplace for all our staff. We welcome you to join us.
For ushering, freelance technical crew and other part-time positions, please contact Human Resources.
For more details on training attachments, please visit this page.
Available positions
Esplanade – Theatres on the Bay aims to be the pride of Singapore, loved by its people and the world’s best. Our vision is to be a performing arts centre for everyone, to be internationally recognised for our creativity and sense of adventure as well as be known for our exceptional standards of service. The Executive, Marketing (Digital) will form digital strategies and framework, manage and disseminate information timely, and develop digital marketing capabilities to maximise publicity and revenue for the arts centre.
KEY RESPONSIBILITIES
Content Management
Manage and update Esplanade’s websites via content management systems (CMS), ensuring user-centricity, aligned with brand guidelines, best practices, and consistency in deliverables.
Manage the performance and take ownership of the technical construct, including CMS, user experience (UX), responsive design and analytics.
Develop, implement and monitor the systems, policies and procedures for the effective management of Esplanade’s websites.
Monitor and track key website metrics and propose improvements based on analytics insights.
Marketing Technology & Project Management
Collaborate with various departments and stakeholders to manage and deliver digital projects and initiatives.
Maintain digital marketing platform operations such as bug resolution, data consistency across platforms and system optimisation.
Support internal users, including proposing solutions, troubleshooting issues and handling enquiries.
Email Marketing & Automation
Design, execute, and optimise email marketing campaigns via email marketing tools to market programmes, activities, promotions and communications.
Facilitate email marketing lists and customer relationship management (CRM) based on email strategy and customer segmentation, and ensure customer profiles and history are securely managed.
Track and analyse behaviour and effectiveness of email campaigns and produce regular reports with actionable insights and recommendations.
Design & Production
Design and develop creative assets for digital marketing such as social media and programmatic banners.
JOB REQUIREMENTS
Diploma/degree in Digital Marketing, Computing, Computer Science, Information Technology, Human-Computer Interaction (HCI), Communications & Media, related field or equivalent experience
Minimum 2–3 years' relevant working experience or a portfolio that demonstrates relevant experience
Possess web, graphic and user experience (UX) design background
Well-versed in Adobe Creative Cloud applications (minimally Photoshop and Illustrator) or similar
Familiar with HTML and CSS
Proficiency in Sitecore or other content management systems (CMS) and Microsoft Dynamics is a plus
Experience with web content management, email marketing, and other marketing technologies and tools such as Google Analytics and Google Tag Manager
Understanding of search engine optimisation (SEO), including keyword research, metadata optimisation, and content structuring for search engines
Creative thinker with a strong aesthetic sense, able to create high-impact designs
Analytical and opportunistic mindset, constantly identifying opportunities to enhance website performance, user engagement and digital marketing efficiency
Strong problem-solving skills with the ability to propose alternative solutions
Self-motivated and able to multitask in a fast-paced, rapidly growing environment
Ability to manage marketing technology and UX projects that address both user and business needs
The role of the AV/IT Systems Specialist is to provide effective and efficient technical support in the maintenance of the automated and/or computerized systems in the Production Services Department. These systems support the various productions that take place within the Esplanade. As such, this position may not necessarily be show related but are frontline troubleshooting and diagnostic service to the systems, in their area of specialization, that support the ongoing productions in any of the Esplanade venues.
The jobholder is required to apply high levels of disciplinary expertise or specialized knowledge. You must have the broad insight and the technical expertise to deal with situations requiring well-developed, deductive, evaluative and investigative skills. You are expected to supervise other technicians in your area and may be required to conduct formal teaching/training within your area of expertise. The AV/IT Systems Specialist is responsible for the daily maintenance and the security of these systems.
KEY RESPONSIBILITIES
Production and technical services/operations
Assists supervisors/managers and stakeholders in ensuring that production and technical needs of users are met in their respective areas of expertise.
Working together with Technicians in ensuring that a high level of safety, quality service and craftsmanship is maintained.
Check and maintain the equipment and/or systems so that they operate smoothly for plotting sessions, rehearsals, and performances.
Assists in other areas (not just within own specialized area) when needed.
To provide operational support as and when necessary.
Maintenance of all technical equipment
Tests and services all equipment on a regular basis, ensuring that they are in good working order at all times.
Provides first-line repair, troubleshooting and diagnostic services when necessary.
Document, updates and maintains maintenance and procedures logbook/ database.
Assist in executing preventive maintenance checks and proactively identify and resolve potential issues.
Keeps current with all advances and updates to equipment and systems and properly installs and tests all upgrades according to best industry standards.
Be “on call” for emergencies whenever systems problems occur.
Keep current with all appropriate licenses, training, and certification as deemed necessary to the position.
Tech Production IT Implementation
To manage production IT network services and ensuring the security and performance are monitored and protected.
To ensure that production IT services and assets are properly documented and maintained and responsible for all relevant system documentation.
To assist CAPEX implementation for new and replacement of hardware and software.
Technical Production IT services and support
To ensure that operating system and software upgrading/patching are of current version and security is up to date and system performance is monitored.
Responsible to upkeep the system account and accessibility.
Be “on call” for emergencies whenever systems problems occur and take remedial action to ensure that the IT services operate efficiently.
To co-ordinate with vendors for any maintenance and onsite service support.
Housekeeping of all technical equipment and production areas
Cleans all technical equipment when and where necessary after use
Maintains a cleaning schedule for systems as appropriate
JOB REQUIREMENTS
Degree, diploma or equivalent qualifications in a technical field
Equivalent experience without qualification will be considered.
Relevant AV or IT certification from renowned audio institution or manufacturer
Dante certification level 1,2,3, Dante Doman Manager Administrator certification, Cisco CCNA
Training in basic electrical work, stage lighting, mechanics, rigging, technical theatre, automation, audio reinforcement, and electronics
Minimum 1 - 2 years of experience or equivalent as a system engineer or specialist in this field managing and operating audio-visual systems in the Performing Arts / Live Entertainment industry or similar/ related field or trade.
Able to work independently
Strong knowledge of AV industry systems, including displays, projectors, sound systems and video conferencing tools, like Extron/Creston/Biamp/QSC etc. Programming will be an added advantage.
Ability to interpret and communicate ideas and information effectively.
Dedication to delivering an excellent customer service.
Punctual with a professional attitude at all times.
Ability to take proactive, methodical approach to problem solving.
Ability to work under pressure and accept challenges.
Strong problem solving and analytical skills and quick decision making
Willingness to work within a team and accept direction is essential.
Openness to ongoing training and professional development both with-in and beyond one’s area of expertise.
Willingness to conduct training for other Production Personnel.
Adept at working safely with hand and power tools including while working at height.
Capable of the manual handling of heavy objects.
Good working knowledge on operating systems like Windows, Macintosh OS, Microsoft Office 365, IT and Networking etc.
Irregular working hours and "hands on" work is expected.
We are looking for a Senior Technician (Lighting) who is able to provide effective and efficient technical support in the mounting of stage productions and other events for the arts center as well as to oversee the work of the other technicians in Technical Production.
You must have well-developed knowledge and skills to one or more specific projects or services relating to audio equipment. You are expected to develop, test and evaluate complex options and issues. Hence, you must be able to plan and can initiate appropriate changes. You also have full accountability of resources and must partake in the training of other staff in your specialised area.
Key Responsibilities
Production and technical services / operations.
Maintenance of all technical equipment.
Ensures that all equipment at the Esplanade is safely and securely stored and that the tracking of equipment movement is well documented.
Maintains all technical equipment in good working order.
Tests and services all equipment on a regular basis, ensuring that they are in good working order at all times.
Provides first-line repair when necessary.
Monitors and tracks stock of spares and consumables and requests for re-order when necessary.
Responsible for regular inventory taking.
Updates and maintains maintenance logbook / database.
Assists supervisors/managers in ensuring that production and technical needs of users are met in their respective areas of expertise.
To load / bump-in / out, rig and set up/strike relevant equipment for various productions, events and functions.
Operates the equipment for checks and plotting sessions, rehearsals and performances.
Ensures that all stage, backstage and production areas as well as equipment are kept neat, tidy and safe and secure.
Assists in other areas (not just within own specialised area) when needed.
Key Job Requirements
Diploma / degree in Digital Media, Computer Science, Information Technology, Visual Communication, related field or equivalent experience.
Minimum three years of experience in the Performing Arts / Live Entertainment industry or similar / related field or trade.
ITE / Diploma or equivalent qualifications in a technical field.
Staff Supervisory experience is essential as is the ability to work effectively while unsupervised.
Fluent in written and spoken English, other languages are considered an advantage.
Able to take a proactive, methodical approach to problem-solving.
Relevant training in basic electrical work, stage lighting, mechanics, carpentry, metal work, rigging, scaffolding, technical theatre, live audio reinforcement and electronics.
Training in First Aid and Fire Safety / Fire Fighting is an advantage for all areas.
Willingness to conduct training for other Production Personnel.
Adept at working safely with hand and power tools including while working at height.
Capable of the manual handling of heavy objects.
Able to work irregular working hours and "hands on" work is expected.
If you are keen to apply for the above positions and satisfy the requirements, please download the application form below and email the completed form together with your resume to hr@esplanade.com with an indication of your current and expected salary as well as details of your experiences.
We thank you for your interest in the position and Esplanade! Only shortlisted applicants will be notified.
Other ways to get involved